Relationship Manager M/F/O

Publiée le 04/05/2022

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Wikitree Group


Temps de travail
Type de contrat
Langues parlées
FR , EN
Niveau d'étude

Relationship Manager M/F/O

 

For a prestigious client located in Luxembourg with easy access by transport, we are looking for a Relationship Manager M/F within the Business Development Department.


You will be part of a team of 7 people and your tasks will be the following.

 

Tasks:


  • Act as a privileged interlocutor of the customers and manage their requests as well as those of the distributors.
  • Set up new partnerships in collaboration with Sales.
  • Implement the commercial strategy and the rules in force regarding the eligibility of customers.
  • Preparation and verification of the completeness of customer files and compliance with all procedures and obligations (KYC, AML, etc. ...).
  • Document client information in the CRM.
  • Ensure the operational follow-up of customer instructions and/or sensitive files with internal departments, with a view to quality and performance.
  • Collects customer feedback and shares with internal teams.
  • Ensuring internal and external service levels in terms of quality and deadlines.
  • Contribution to the continuous process of improving efficiency, management tools and risk control.

 

Profile required:

 

  • You have at least a bachelor’s degree in a field relevant to the position (Economics, Finance, Management...)
  • You have at least 3 years of experience in the field.
  • You are fluent in French and English. Fluency in any other language is considered an asset (German, Dutch, Italian...).
  • You are customer oriented, excellent presentation, good interpersonal skills, good listening and communication skills.
  • You enjoy taking responsibility and have proven analytical skills.
  • You are able to identify opportunities and have a good sense of negotiation for a win-win attitude for the customer.
  • You are an excellent team player, but you are also able to work independently.
  • You have efficient work methods, are solution-oriented and have a strong work ethic.
  • You are detail-oriented and rigorous and can work with deadlines.
  • You are flexible, open-minded and have a strong interest in innovation.

 

Our client offers:

 

  • A dynamic team with a working environment where solidarity and cooperation are key values.
  • A permanent employment contract with an attractive salary and benefits package.
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Wikitree Group

Wikitree Group
8070 Bertrange
Luxembourg

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Relationship Manager M/F/O


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