Technical Desktop Support

Publiée le 02/12/2021

AXIS Group logo

AXIS Group


Temps de travail
Type de contrat
Langues parlées
FR , EN
Expérience professionnelle
Niveau d'étude

DESCRIPTION


  • Provide technical support/solutions for all technology equipment (Virtual and physical desktop computers, laptop, Mac, Printer, Video Conference (Zoom) )
  • Troubleshoot hardware and software problems through to resolution
  • Support enterprise mobile solutions (Office365, VPN)
  • Set-up and configure new systems and hardware upgrades
  • Maintain current environments and software policies
  • Assist in maintaining clear desk with regards to desktop cable management
  • Ensure Service Level Agreements are met and maintained
  • Achieve high quality of service support to the business community
  • Operate comfortably within an International team environment.
  • Provide support for BCP / DR requirements



PROFILE


  • Excellent English (spoken and written), other European languages would be an advantage
  • 2+ years IT experience, with proven technical support experience
  • Experience of desktop environments Windows, MS Office 365, Project Tools
  • Software deployment tool, such as SCCM knowledge would be an advantage.
  • Knowledge and experience of voice / network architectures, data WAN/LAN.
  • Understanding of TCP/IP protocol, horizontal and vertical cabling structures
  • Knowledge of IOS/smart devices.
  • ITIL foundation knowledge is an advantage.
  • Customer-service focus, with a positive, ‘’can do’’ attitude
  • Initiative taker, results driven
  • Able to work under pressure and on tight deadlines
  • Organised with good attention to detail
  • Analytical and problem solving skills
  • Excellent communicator
  • Flexible team player, comfortable in a multi-national environment



OFFER

We offer a mission of minimum 10 months as Consultant in an international environment at Kirchberg.



AXIS Group logo

AXIS Group

49 boulevard Prince Henri
1724 Luxembourg
Luxembourg

Découvrir AXIS Group

Technical Desktop Support

Postulez en ligne

Technical Desktop Support

Postuler
😊 Enquête