Sales Administrator (f/m/d) 12 months contract
Publiée le 15/11/2025
CERATIZIT SA
Notre force ? Nos collaborateurs répartis dans 50 pays à travers le monde travaillent avec passion pour développer des applications de haute technologie avec nos métaux robustes : le tungstène et le molybdène.
Notre site CERATIZIT de Mamer est le siège du groupe CERATIZIT et accueille la production, les ventes et la R&D pour les solutions en carbure cémenté, ainsi que de nombreuses fonctions administratives, le tout dans un environnement de travail dynamique et international.
Rejoignez une équipe motivée qui allie les atouts locaux de Mamer, au Luxembourg, à l'expertise et aux valeurs mondiales du groupe Plansee.
Your tasks:
As part of our Global Sales organization, the Sales Administrator role is key to relationship management and service level offering towards our customers.
The main purpose of the role is to manage a timely and accurate quote-to-cash process whilst maintaining high quality of service and demonstrating professional & structured customer management.
Ensure a trustful communication with the customer via email, phone or occasional on-site visit
Monitor existing and new customers development in term of turnover, pricing, consumption, contracts fulfilment and take appropriate actions accordingly.
Support S&OP process with updated sales forecasts and inputs and communication customer-initiated priorities
Ensure the quote-to-cash process
Coordinate creation of customer and material master data in ERP system aligned with company standards
Your profile:
Holding a Bachelor’s degree in business or a related field
Speaking fluently English and at least one the following language : German, Italian, Spanish or French.
Having a first experience in a customer service in a similar role, preferably in a multinational industrial environment. A first use of SAP is a plus.
Being proactive, self-motivated, communicative and customer-centric
Being analytical, troubleshooting, and decision-making capabilities
Strong advantages:
Attractive work conditions (insurance, company restaurant, flexible working time, free parking…)
Responsible work, a dynamic team and an excellent working atmosphere
A thrilling job in an internationally active company
Intensive initial training and ongoing development fostering internal mobility
CERATIZIT Hard Material Solutions S.a.r.l
