As a global company, our client is a leading broker in the forex, index, commodity and share trading. The diverse range on the basis of CFDs and spread betting offers all customers the ideal conditions to successfully implement trading strategies. Our philosophy is to provide customers with all the tools they need to fully exploit their trading potential and increase their success.
To support the German team, they are now looking for an Account Representative for their branch in Luxembourg.
Your area of responsibility relates to :
* Support of German-speaking customers via various communication media (chat, telephone, email)
* Answering inquiries about all of our products and platforms, as well as providing technical assistance
* Development and development of customer relationships
* Implementation and regular execution of reviews for the implementation of external and internal guidelines
* Representation at events
This gives you the opportunity to work in a dynamic and international environment and to gain first-hand experience in the financial sector. Get to know a variety of financial markets and products and expand your knowledge of finance.
your profile :
* Completed bachelor's degree (or similar)
* You have a high level of commitment and the ability to work in a team
* You have excellent communication skills
* You have an entrepreneurial mindset and set high standards for customer satisfaction
* You have a professional demeanor towards customers
* You speak fluent German and English
* Experience in customer service or sales is a plus
What's waiting for you
* A dynamic and international environment
* Direct access and handling of all financial markets
* Attractive salary package
* Detailed additional services - (performance-related bonus structure)
* Personal development through training and additional professional qualifications