The candidate manages incoming / outgoing mail and courier services.
He coordinates mail handling across buildings and effectively liaises with the team.
He receives mail related correspondence (telephone, fax & email, scans).
The candidate liaises with courier partners to maintain excellence of service delivery (DHL, POST, Securitas, S&S, etc.).
He suggests ways to make mail processes and records more effective and efficient.
He presents necessary data to manager about activity in the mail room.
The candidate monitors and maintains mail consumables stock according to agreed par-stock levels.
He provides reception coverage and assistance if required and be familiar with basic Receptionist Role & Responsibilities.
The candidate maintains frequent contact with key business partners and stay up-to-date with their departmental mail requirements.
He handles and updates allocated daily Trouble Ticket requests not less than twice a day when still pending.
He assists in training the Receptionist floats.
The candidate has a prior experience in hospitality industry or strong customer service experience.
He has excellent verbal & written communication.
The candidate is proficient with the use of Microsoft Office tools.
He has good organisational skills.
Strong customer focus.
The candidate is fluent in English.