Luxembourg is looking for a full-time Organisational and Conduct Compliance
Manager to support the current team.
The Organizational and
Conduct Compliance (OCC)
team and the Employees Compliance and Ethics team (ECE)
are new departments within Corporate Compliance. On a local level, for
materiality reasons, the OCC and ECE team are combined.
As Manager of Organizational
and Conduct Compliance team, your purpose is to manage risks arising from Unfair Customer Treatment, Conflicts
of Interest, Financial Market and Investor’s Protection, Market Conduct,
Anti-Competition, Organisational Conduct and Data Protection. On the ethical
side, your purpose is to help ING manage
risks arising from our norms, attitudes and behaviours related to risk
awareness, risk-taking and risk management.
Your team shares a
collective responsibility for
all the end to end compliance 31 processes in place to identify, manage, report
and escalate the Compliance risks under
your remit. The team will share responsibility to identify, manage, report and
escalate local risks for your risk areas.
At the same time, your team
will contribute to the shape of global policies and be responsible for drafting
and implementing local guidelines and standards where additional local requirements do exist.
Your team keeps
track/oversight of the local implementation of all policy-driven requirements
by means of issue tracking, monitoring, Risk Dashboards, and other risk
specific reporting (regulatory and internal reporting) to internal stakeholders
including Corporate Compliance.
The team has ongoing interaction
with its correspondent team located at Business Line Compliance. The team will
participate in the global OCC ECE community.
The OCC team will consist of 5 team members as part
of the Compliance team.
hierarchically report into the local Head of Compliance.
You have a clear view on how the compliance function supports ING in
being an integrity-led bank; being compliant with applicable laws and regulations
and doing the right things the right way;
You lead the execution of activities aimed at mitigating the Compliance
risks under your remit;
- You execute (global) complex investigations;
- You are accountable for:
advisory activities (both client
(segment)/deal related and in relation to underlying processes),
training, awareness &
Compliance oversight including monitoring
& reporting on OCC and ECE related risks;
You support, lead, strategize and develop the team at local level
including all related activities (e.g. HR related activities, performance
You are a content matter expert, and decision maker responsible for
taking final decisions as well as for proposing solutions to be implemented;
You are accountable for
the roll-out, execution, uniformity and follow-ups of the risk-specific Risk
Assessments to your country;
You support the
Compliance QA team to execute the KCTs and challenge the 1st line KCTs, acting
as a Subject Matter Expert where needed;
You identify, execute,
monitor and report on local culture initiatives.
The OCC/ECE team works
together based on knowledge and expertise, as well as the skill set needed to
best perform its job.
team is working with key internal stakeholders and offers an environment which
provides a global overview on how the relevant OCC&ECE requirements and
controls are embedded within the business at local level.
OCC team provides an opportunity to manage relationships with external
stakeholders, regulators and supervisory institutions.
You are an
Orange Code ambassador, with a talent for taking it on and making
it happen, enthusiasm for helping others to be successful and the drive for
always being a step ahead;
recognized for your integrity and moral judgment;
the example with regards to the ING values by having a behaviour fully aligned to
excellent stakeholder management and influencing skills;
You are a forward
looking, inspiring and strategic thinker;
You are an
energetic, motivating person who can work as part of a multidisciplinary team;
independently, think and act out of the box and take accountability;
You are a
team player; you trust others and can be trusted;
maintain contacts with stakeholders and external parties;
stimulate cross-border interaction and alignment;
believe that our license to operate is built on the trust our stakeholders put
inspire, motivate and help others to succeed;
and ask for constructive feedback.
You have a
seasoned experienced manager profile with 8-10+ years in risk and or business area;
You are a natural
leader, with a strong track record of leadership with regards to integrity-related
You have experience
in leading and managing teams of high value specialists and proven record in
You have a ‘can do’
mentality and are able to embrace challenges in a fast changing and complex
an excellent level of English (verbal/written);
You have a
curious and an innovative mindset;
You have excellent
collaboration skills and ability to work across functional and geographic lines;
firm when needed and able to show flexibility when possible;
You have analytical
skills and sound judgement.
ING LUX Generic Template