IT Application Support Specialist (m/f/x)
Publiée le 10/12/2025
Luxcargo Handling S.A.
Luxcargo Handling, based at Luxembourg Airport, is a handling company specializing in air freight. Founded in 2023, the company took over the Cargo Handling branch of Luxair and employs 1000 people in various roles.
Luxcargo Handling S.A. is a subsidiary of the Cargolux group, fully owned by Cargolux Airlines International S.A.
For our LCH IT department within LCH, we are looking for an:
IT Application Support Specialist (m/f/x)
Missions:
- Manage the lifecycle of applications within a defined portfolio, including roadmap, licensing, integration into existing landscape, support and upgrade
- Diagnose and resolve application issues to ensure optimal performance.
- Document application processes and support procedures.
- Assist in the deployment of new applications and updates.
- Debug and troubleshoot application problems effectively.
- Conduct root cause analysis for recurring issues and implement preventive measures.
- Actively participate, in strong collaboration with the different IT teams and vendors, to define the necessary environments to be able to test and implement new releases.
- Participate in continuous improvement and write appropriate guidelines where required
- Provide 24/7 support for critical application issues, together with support team
Profile:
- Be holder of a bachelor’s degree “BAC+3” in Information Technology or equivalent
- combination of education and experience in a similar position
- Proven experience in application support or a similar role.
- Proficiency in Oracle SQL and PL/SQL for database querying and troubleshooting.
- Show a good sense of priorities
- Strong problem-solving skills and attention to detail.
- Show structured approach in analysis and documentation
- Be accurate, detail oriented and reliable
- Be familiar with standard office applications
- Show excellent communication skills in French and English (spoken and written)
- Have good presentation and analytical skills
What we offer:
- Progressive 13th-month salary
- 30 days of annual leave
- Agreements with partner companies providing discounts on a wide range of services and products, such as travel, shopping, healthcare, leisure activities, and more
- Training programs and career mobility opportunities across different departments
- Free on-site parking and a company canteen (employer contribution included)
- Death and disability insurance coverage, providing financial protection in the event of serious incidents
- Access to a supplementary pension plan through Lalux
A Certificate of Good Conduct (Criminal Record, Polizeiliches Führungszeugnis) will be required in case of a positive selection.
Do you recognize yourself in this description? Then don't hesitate, apply to our announcement and join us to give a new boost to your career!
