MANPOWER Luxembourg SA recruits for one of its clients, a well-known company located in Howald:
Clerk Middle Office (m/w)
1 year contract
The jobholder will report to his/her superior and to the Head of Private Banking on problems originating from the above duties. The jobholder will check the verification of all necessary accounting details before any execution is done. The jobholder will communicate to the concerned departments any necessary information in relation to the above-mentioned activities.
· Liaise with Front Office and Back Office to ensure a proper customer’s transactions execution;
· Support Front Office on their daily relationship with customers;
· Support the Front Office and review the customer due diligence, collecting and obtaining the necessary information and documents to establish and maintain business relationship and carry out transactions;
· Verification of customer’s instructions (cash IN/OUT - DF/RF) in order to identify and evaluate compliance risk as per internal risk-based approach (KYT) and ensure that instructions were booked and processed;
· Verification of Loan & Pledge agreements and ensure that instruction was booked and processed;
· Support and inform Front Office with coming maturity Loans;
· Sent transaction confirmations upon Front Office request;
· Support Front Office, in the opening and ongoing administration of customer account documentation and controlling the pending items;
· Review and analyse KYC documents of new clients during the client acceptance process;
· Conduct customer due diligence checks (KYC) on new and existing clients and maintain database up-to-date;
· Make sure KYC documents are managed and archived properly and documentation is updated on an on-going basis;
· Review KYC files of the existing clients during the process of on-going due diligence;
· Weekly and monthly reports Reporting such as overdrawn accounts. Pending documentation, credits cards under portfolio limit, accounts status;
· Handle Customer complaints.
· Experience: Minimum 2 years of experience in a similar department;
· Language: Portuguese and English.
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Only applications meeting the criteria above will be considered and treated confidentially.