IT Engineer (W/M)

Publiée le 12/03/2021

Randstad Interim S.A. logo

Randstad Interim S.A.


Temps de travail
Type de contrat
Expérience professionnelle

We are currently looking, for one of our clients of the Finance industry, located in Luxembourg City, for an:


IT Engineer (W/M)
Permanent contract (CDI)

 

The tech environment is almost entirely in the cloud with modern end-user tools such as G-Suite, Slack, Dropbox, Salesforce, Zoom, Okta and Zendesk.

 

Your tasks

• Research, identify, diagnose and troubleshoot technical issues and provide solutions to software and hardware issues.
• Software and hardware administration such as account setup, user on- and off boarding, computer- and device management.
• Deliver first class Tech support as part of the global Tech support team.
• Interface with the local Office Manager to understand local priorities and initiatives and communicate them back to the larger Tech team.
• Improve internal efficiency and user experience by constantly questioning the ways of working and chosen end user Tech solutions.
• Spread, create and iterate on best practices.
• Support on- and off boarding of new and departing employees.
• Manage hardware procurement and device lifecycle.


Your profile

• Fluent in English, other languages would be a plus.
• Significant experience in a technical support role, in a cloud-based environment.
• Experience with setup and configuration of end-users computer hardware, software and devices.
• Experience problem-solving technologically complex issues.
• Experience with supporting Tech cloud based infrastructure and other projects such as office relocations and expansions.
• Excellent verbal and written communication skills. This includes the ability to explain technical terminology to non-technical end users.
• Experience working with Windows, MacOS and iOS.
• Service and solutions oriented with a “can do” attitude, be one step ahead, effective, and proactive.


Interested? Do not hesitate to apply!

Randstad Interim S.A. logo

Randstad Interim S.A.

5 rue des primeurs
L-1616 Luxembourg
Luxembourg

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IT Engineer (W/M)

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IT Engineer (W/M)

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