Client Executive – The Nordics

Publiée le 02/03/2021

NORTHERN TRUST logo

NORTHERN TRUST


Temps de travail
Type de contrat
Langues parlées
EN
Expérience professionnelle
Niveau d'étude

Client Executive – The Nordics (m/f)


About Northern Trust:

Northern Trust provides innovative financial services and guidance to corporations, institutions and affluent families and individuals globally. With 130 years of financial experience and nearly 20,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. 

As a Northern Trust employee (Partner), you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company that is committed to strengthening the communities we serve.       

We recognize the value of inclusion and diversity in culture, in thought, and in experience, which is why Forbes ranked us the top employer for Diversity in 2018. 

The Nordic team is part of Northern Trust’s Corporate & Institutional Services (C&IS) which is the foundation of the Asset Servicing business at Northern Trust. C&IS services clients in the UK, Ireland, Continental Europe, Africa and the Middle East and the Nordic region. It offers a comprehensive suite of services to Institutional Investors and Asset Managers worldwide, covering products such as Custody, Risk and Performance, Regulatory Reporting, Collateral Management, Foreign Exchange, Brokerage, Securities Lending, Fund Accounting, Transfer Agency and Middle Office Outsourcing.

The Nordic team is part of Northern Trust’s Corporate & Institutional Services (C&IS) which is the foundation of the Asset Servicing business at Northern Trust. C&IS services clients in the UK, Ireland, Continental Europe, Africa and the Middle East and the Nordic region. It offers a comprehensive suite of services to Institutional Investors and Asset Managers worldwide, covering products such as Custody, Risk and Performance, Regulatory Reporting, Collateral Management, Foreign Exchange, Brokerage, Securities Lending, Fund Accounting, Transfer Agency and Middle Office Outsourcing.


The Role

The Client Executive role will focus on being overall responsible for managing a portfolio of franchise clients in the Nordic region that receives a broad range of services from Northern Trust. The successful candidate will act as the Senior Relationship Manager, ensuring the smooth delivery of our services and development of client relationships and revenues.


The key responsibilities of the role include: 

Relationship Management

  • Ownership of client growth, profitability, loyalty, satisfaction
  • Establish ties with key decision-makers
  • Develop understanding of client’s strategic goals and identify ways in which Northern Trust can financially optimise both new and existing relationships 
  • Drive initiatives for client driven product development requirements; working closely with the various product teams
  • Responsible for overall client satisfaction levels at a strategic level and ensure relevant key performance indicators are in place to meet client goals
  • Establish and maintain relationship plans.

Sales and Profitability Management

  • Develop, maintain and execute client coverage plans, ensuring effective engagement with all key stakeholders within client organisations
  • Maintain comprehensive understanding of key industry trends in order to facilitate strategic engagement with clients, developing a consultative and collaborative approach in helping them to navigate change in the investment and regulatory landscape
  • Ensure long-term profitability of client relationship
  • Cross-selling of additional products
  • Pricing of new and additional business opportunities

Risk Management

  • Identify, document and manage client related risk issues
  • Effective negotiation of contracts
  • Manage service delivery with awareness of internal and external compliance requirement
  • Awareness of Product/Counterparty credit/Client credit risk
  • Ensure adherence and understanding of Northern Trust KYC/AML procedures

Client Service Management

  • Overall responsibility for service delivery. This is achieved by working closely with our client service and operational teams
  • Project oversight


Qualifications

The successful candidate will benefit from having: 

  • Experience in major financial services business
  • Several years in a custodian bank, an asset management firm, the securities market or a similar organization within the industry.
  • Ability to establish commercial relationships with Executive level Client Stakeholders
  • Experience of strategic lead for business development 
  • Experience of increasing revenue through effective client relationships
  • Thorough knowledge of asset servicing, products, investments and business segment specific issues
  • Leadership and organizational skills 
  • Strong interpersonal skills
  • Excellent oral and written communication skills 
  • Proven ability to influence internally and externally at the highest level 
  • Good networking contacts and abilities
  • Fluent English and a minimum of one Scandinavian language 


Working with Us:

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and ethical companies. In return, we will support you with your personal and career goals in a number of ways:

Financial – Life Assurance, Disability Plan, Pension/ Gratuity, Annual Pay Review

Work Life Balance – Flexible Work Options, Incremental Annual Leave, Community Volunteer Days

Health & Wellbeing – Private Medical Insurance, Active Sports & Social clubs (lunchtime and after-work groups), Employee Assistance Program

Professional Development – Clear Career Path, Education Assistance, Recognition Programme, NT University (wide range of online, virtual & in-house training options) and employee-led Business Resource Councils dedicated to diversity and inclusion initiatives.


And Finally 

We hope you’re excited about the role and the opportunity to work with us.

We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.

NORTHERN TRUST logo

NORTHERN TRUST

10 Rue du Château d'Eau
3364 Leudelange
Luxembourg

Découvrir NORTHERN TRUST

Client Executive – The Nordics

Postulez en ligne

Client Executive – The Nordics

Postuler sur le site de l'entreprise