IT Director Assistant (m/f) Expirée
Publiée le 24/01/2023

RAK Porcelain Europe
IT Director Assistant (m/f)
Role Summary
Will report to the IT Director and liaise between the departments and staff members in Bettembourg but also with those based in Europe or UAE.
Key Responsibilities
General IT Support
- Management of the computer park (PC, printer, servers)
- PC configuration (VPN installation, MS Office, software, antivirus, etc.)
- Provide technical support and assistance to users
- Train the users on the tools
Maintenance & control of cloud servers
- updates, backup,
- logs monitoring
- active directory
Software administration as an IT admin
- Management of Office365 administration tools
- Antivirus administration, updates and licences management
- Administration and management tools (ERP, CRM, etc.)
Programming & development of our own internal tools
- ERP management and development
- IT tools in the C# programming language (complete business management modules, EDI exchange with our partners)
- Interfaces creation
- Creation of SQL queries for our internal reporting
Development & optimization of the web pages (asp.net / HTML) for our CRM, website, webshop or management modules.
Skills/Experience
- Excellent communication and organisation skills
- Self-motivated & capable of working on own initiative
- Ability to diagnose, troubleshoot & solve hardware/software faults efficiently
- Mandatory experience with C#, SQL and HTML
- Knowledge of those systems would be an asset (Windows, MS Office, ERP, and Cloud)
- General interest around IT infrastructure
- Minimum 2 years of experience as IT developer
- Willing to discover the different IT fields and assist where necessary
- French and English languages are mandatory, Luxembourgish and German would be an asset