Senior Operational Assistant (M/F/X)

Your missions:

• Coordinate and monitor operational projects related to workspace services, ensuring compliance with internal procedures, budgets, and deadlines
  
• Support contract administration activities, including invoice management, contract follow-up, amendments, and procurement-related processes
  
• Assist with tender procedures, requisitions, and supplier documentation in line with internal procurement guidelines
  
• Prepare, draft, and proofread professional correspondence, reports, presentations, and administrative documents in English and French
  
• Support office space management activities in collaboration with internal stakeholders and ensure adherence to approved procedures
  
• Maintain accurate and efficient document management practices using internal systems and collaborative platforms
  
• Facilitate communication between the unit, internal customers, external service providers, and other departments
  
• Monitor service provider performance and contract execution, ensuring agreed service levels and project objectives are achieved
  
• Contribute to the preparation of activity reports, dashboards, and operational monitoring tools
  
• Provide administrative and operational support to ensure the smooth running of the unit’s daily activities
  

Your profile:

• Secondary education completed, supplemented by a certification in Business Administration, Office Management, Facilities Management, Logistics, or a related field
  
• At least 5 years of experience in an administrative, operational, project coordination, or office management role
  
• Previous experience working in an international and multicultural environment
  
• Experience liaising with external suppliers and service providers
  
• Good understanding of contract administration, procurement processes, service level agreements, and performance monitoring
  
• Strong organizational and coordination skills with the ability to manage multiple priorities simultaneously
  
• Excellent drafting and communication skills
  
• Advanced knowledge of Microsoft Office tools
  
• Experience working with document management systems such as SharePoint, GED, or similar platforms
  
• Ability to work independently, meet deadlines, and maintain a high level of accuracy and attention to detail
  
• Fluent in English and French, both written and spoken