Head of Corporate Communication (M/F)

BIL is a leading player in Luxembourg's financial market. Founded in 1856 as the country's first bank, BIL has contributed significantly to the development of Luxembourg's social and economic landscape. Today, BIL operates across digital banking, wealth management and corporate finance, supporting individuals, entrepreneurs, businesses, and both private and institutional investors. Headquartered in Luxembourg, BIL employs more than 1,800 people and maintains a presence in key financial centers including Luxembourg, Switzerland, France and China. As a major player in Luxembourg's finance industry and as a signatory of the UN Principles of Responsible Banking, BIL is committed to handing over a responsible and sustainable bank to future generations.

The Head of Corporate Communication is responsible for the implementation and day-to-day management of internal and external communications, CSR and sponsorship initiatives, external relations, and stakeholder engagement,under the supervision and direction of the Chief Communications Officer.

The role focuses on delivering impactful communication activities that enhance visibility, strengthen stakeholder engagement, and support the achievement of corporate goals. Working in close alignment with the Head of Branding and Marketing to ensure consistency of messaging, positioning and brand expression, the Head of Corporate Communication interfaces with diverse internal and external stakeholders and proactively contributes to the successful implementation of the Bank's communications agenda. Strong relationship-building, communication, project management and leadership capabilities are essential to supporting and reinforcing BIL's reputation as an innovative and entrepreneurial Bank.

He/she reports to the Chief Communications Officer (CCO)..

Your next challenge:

External Communications:

Under the direction of the Chief Communications Officer, the Head of Corporate Communications:

• Coordinates communication support for corporate events, sponsorships, partnerships, and community initiatives.
  
• Coordinates the development and dissemination of press releases, media communications, corporate announcements, and external content.
  
• In alignment with the Head of Branding and Marketing, oversees the publication of corporate content across external communication channels, including the corporate website and social media platforms.
  
• Supports media engagement activities, including interview coordination, briefing preparation, and spokesperson support.
  
• Monitors media coverage and communication performance, providing recommendations to the Chief Communications Officer for continuous improvement.Contributes to reputation management activities and supports communication responses during issues or crisis situations.

Internal Communications

Under the direction of the Chief Communications Officer, the Head of Corporate Communications:

• Executes internal communication plans that support business priorities and organizational objectives.
  
• Oversees the delivery of timely, clear, and consistent communications to employees.
  
• Manages internal communication channels, including the intranet and employee communication platforms.
  
• Coordinates communications related to organizational developments, transformation projects, and change initiatives.
  
• Lead Townhall preparation and execution (logistics and content)
  In alignment with HR, promotes the Bank's culture, values, purpose, and strategic priorities through effective internal storytelling.
  
• Coordinates communications relating to CSR, employee engagement, and corporate culture initiatives.
  
• Monitors employee feedback and communication effectiveness, proposing enhancements where appropriate.

Team and Functional Management

Under the direction of the Chief Communications Officer, the Head of Corporate Communications:

• Manages the day-to-day activities and performance of the Corporate Communications team.
  
• Ensures the efficient delivery of communication projects, campaigns, and initiatives.
  
• Provides guidance, coaching, and support to team members, fostering collaboration and professional development.
  
• Establishes effective processes and quality standards to ensure consistency across communication activities.
  
• Acts as a trusted communication partner for internal stakeholders, providing advice on communication planning and execution.
  
• Identifies opportunities to enhance communication impact through innovation, best practices, and new communication tools.
  
• Supports the Chief Communications Officer in achieving the objectives of the Communications function and the broader corporate agenda.

Your skills:

• 10+ years' professional experience at management level in Corporate Communications, Internal and External Communications, CSR, Media Relations and Corporate Events, including several years in a management position. Proven experience in developing and implementing communications plans, stakeholder engagement initiatives, sponsorship and high-profile events.
  
• Demonstrated ability to lead, develop and inspire communications professionals, fostering a culture of excellence, collaboration and innovation.
  
• Sound understanding of the regional, international and multicultural environments in which BIL operates.
  
• Excellent command of French and English, both written and spoken. Luxemburgish would be an asset.
• Highly collaborative, with the ability to build trusted relationships across all levels of the organization.
  
• Strong team leader who inspires, coaches and develops others while fostering a positive and high-performance culture.
  
• Proactive and solutions-oriented, anticipating communication needs and responding effectively to emerging challenges.
  
• Excellent communicator with strong written, verbal and presentation skills.
  
• Strong interpersonal and influencing skills, with the ability to engage confidently with senior management and external stakeholders.
  
• Organized and disciplined, capable of managing multiple priorities and delivering under tight deadlines.
  
• Resilient and composed under pressure, particularly in sensitive or fast-moving situations.
  
• Pragmatic and business-oriented, balancing creativity with operational effectiveness.
  
• Curious and innovative, continuously seeking new ways to enhance communication impact and engagement.
  
• High level of professional integrity, discretion and sound judgment.
  
• Results-driven, with a strong sense of ownership and accountability.
  

BIL offers a broad range of challenging projects and a huge choice of career paths .We will assist you in finding the one that best meets your skills and expectations. Your personal development is our priority and we greatly encourage you to dive into different business areas for the broadest possible experience.
BIL is firmly of the opinion that diversity & inclusion contribute towards increasing the collective performance of the Bank. We are committed to creating a culture of inclusion that encourages individual development with equal opportunities for all.

NB: The selected candidate will be asked to provide an extract from the criminal record (no.3) as evidence of integrity and justified with regard to the specific needs of the position to be filled. Other documents will be collected, to the extent legally permitted, to perform background checks.