Senior Relationship Manager - Multi Family Offices & Professional Intermediaries (M/F)

Founded in 1856, Banque Internationale à Luxembourg is the oldest multi-business bank in the Grand Duchy. From its foundation, the BIL has always played an active role in the development of the Luxembourg economy. It currently operates in retail, private and corporate banking, as well as on major capital markets. Employing more than 2 000 people, BIL is present in the financial hotspots that are Luxembourg, Switzerland, and China.
As a major player in Luxembourg's finance industry and as a signatory of the UN Principles of Responsible Banking, BIL is committed to handing over a responsible and sustainable bank to future generations.

Your next challenge:

• Develop your book of clients, with a defined growth strategy, fostering on building both long-term and trustworthy relationships with professional intermediaries, leveraging our full wealth management service's offering
• Manage and consolidate client relationships (B to B) with professional intermediaries, including fiduciaries, law firms, (Multi) Family Offices, economic advisors, etc., and be the primary point of contact for intermediaries as well as for end clients (B to C relationship).
• Cultivate existing relationships with professional intermediaries and end-clients, ensuring the delivery of exceptional service, and driving business growth through this existing client base.
• Leverage the right internal experts (i.e. Credit Structurer, Wealth Planner, Investment Officer, etc.) and collaborate across business lines to secure business leads.
• Maintain an extensive knowledge of the current market conditions to detect and/or anticipate possible commercial opportunities for the customers
• Attend internal and external events to develop your network and client's portfolio
• Analyze and/or reanalyze client files (mostly financial companies in the broad sense) to ensure that all regulatory aspects are duly fulfilled/compliant and, if necessary, collect and analyze all elements that enable a thorough remediation of our clients' files (KYC).
• Present (after thorough and meticulous analysis) the files that require it to the relevant committees.
• Collect, document, and understand the transactions carried out by clients (KYT).
• Manage more complex files (and/or wealthier clients, more complex investment products). Handle credit requests and present files to the relevant committees (CDC/CDE, etc.).

Your deliverables:

• Organize appointments and points of contact (regular client calls and visits).
• Provide advice to clients regarding the existing offerings (on all products offered by the bank). Help clients navigate financial offerings. Provide guidance on the existing offerings.
• Document all client information in CRM, including details about upcoming client events (e.g., contract signings, new investments).
• Master and comply with banking processes and regulatory obligations (KYC, AML, KYT, FIDLEG) and stay informed of all regulatory changes.
• Update the client's risk profile.
• Keep client records up to date (KYC, AML, etc.).
• Ensure consistency in the level of service provided by all CST members.
• Coordinate client events (conferences and sponsored activities, etc.) and organize key actions to acquire new clients.
• Share knowledge with more junior profiles by coaching them on office tools or bank programs, and as needed on specific products.

Your skills:

• Education: Master's degree in Finance (or equivalent experience in the field)
• A strong existing network and client base
• Excellent command of French and English
• Minimum of 8 years of experience in a similar function
• Good commercial sense / client and results orientation
• Good knowledge of the economic, legal, tax, and regulatory environment.
  Basic knowledge of Wealth Planning / Credit Structuring, etc.
• Computer skills: T24, Salesforce, MS Office
• High analytical capacity, especially regarding KYC/AML, etc.
• Strong team spirit
• Organizational autonomy

BIL offers a broad range of challenging projects and a huge choice of career paths .We will assist you in finding the one that best meets your skills and expectations. Your personal development is our priority and we greatly encourage you to dive into different business areas for the broadest possible experience.
BIL is firmly of the opinion that diversity & inclusion contribute towards increasing the collective performance of the Bank. We are committed to creating a culture of inclusion that encourages individual development with equal opportunities for all.

NB: The selected candidate will be asked to provide an extract from the criminal record (no.3) as evidence of integrity and justified with regard to the specific needs of the position to be filled. Other documents will be collected, to the extent legally permitted, to perform background checks.