Operational assistant M/F

Publiée le 17/04/2026

Hays Luxembourg logo

Hays Luxembourg


Temps de travail
Type de contrat
Langues parlées
EN
Expérience professionnelle
Niveau d'étude

Do not hesitate to apply !

Our client is a famous European institution located in Kirchberg in Luxembourg. They are looking for an Operational assistant M/F and they are offering a temporary contract of two months (with the possibility to extend until 12 months).
The Operational assistant will contribute to the monitoring, processing, and smooth execution of SWIFT‑related financial operations in order to ensure accuracy, continuity of service, and compliance with internal procedures.

Main responsibilities :

- Handle SWIFT messages in both MX and MT formats across multiple message types;
- Prepare, analyse, and distribute regular reports to relevant internal and external stakeholders;
- Liaise with internal operational teams, SWIFT Alliance support, and external counterparties to resolve queries and ensure seamless processing;
- Process fees and claims accurately and within agreed timelines.

For security and business‑critical reasons, certain tasks cannot be performed remotely. The successful candidate will therefore be required to be present on site for the execution of specific activities.

Required Experience :

- Minimum of 5 years' experience in an operational role in a relevant field.
- Proven experience in Swift message processing, including MX and MT formats.
- Previous experience in banking operations or financial services, particularly in cash and securities management.

Key technical/professional knowledge and skills:
- Knowledge of ISO 20022 standards and their application in financial messaging and payment systems.
- In-depth understanding of Swift Alliance and related infrastructure, including MX and MT message formats.
- Excellent attention to detail with the ability to work accurately under tight deadlines.
- Good communication skills for effective interaction with internal teams and external counterparties.

Required Qualification :

Secondary level diploma, complemented with a 2-year certification in a relevant field (economics, finance, accounting, business administration) or secondary level diploma with equally qualified experience in a relevant field.

Candidates with substantial professional experience in banking operations or post-trade environments will also be considered.

Language Requirements:
Fluent in English, with strong business communication skills

The role requires strong alignment with the Bank core competencies:

* Ensuring accountability: Holding yourself and others accountable to meet commitments.
* Collaborating: Building partnerships and working collaboratively with others to meet shared objectives. Agile communication skills are required in this role.
* Cultivating innovation: Creating new and better ways for the organisation to be successful.
* Driving results: Consistently achieving results, even under tough circumstances. This role especially requires a capacity to prioritise and work with tight deadlines, balancing delivery with attention to detail.
* Instilling trust: Gaining the confidence and trust of others through honesty, integrity and authenticity. This role especially requires a capacity to handle sensitive information of confidential nature.

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Operational assistant M/F

 
 
 
 

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