Product Owner in Marrakech (m/f)

BDO Luxembourg is looking for a Product Owner (m/f)!

Who are we?

BDO is present in over 169 countries and we offer an extensive range of services in the areas of Audit, Tax, Advisory, Accounting, Business Services and Outsourcing. At BDO Luxembourg, our mission is to provide our clients with our expertise of our global network tailored to the unique needs of the Luxembourgish market, delivering personalized service and building valued relationships. With over 700 employees representing more than 42 nationalities, we embrace diversity and encourage skill development and ownership among our team members. Our core values, honesty, integrity, quality, respect, and responsibility define our culture. Hence, our People can expect to grow in a stimulating work environment that nurtures professional development and fosters inclusivity.

What will you do?

As a Product Owner, you will be responsible for the functional ownership and day-to-day management of the BDO Global Portal, the platform used to communicate and securely share documents with our clients. You will ensure the portal’s capabilities are understood and leveraged, align the product with business needs, communicate current features and the roadmap to internal teams, and configure the solution for specific client and user requirements. You will also coordinate client and end-user support and work closely with internal IT teams and BDO Global to drive automation and integrations with other applications. In the coming months, your scope will expand to include ownership of a no-code Identity & Access Management (IAM) platform for BDO employees, including the configuration and adaptation of workflows to meet evolving needs.

• Own the product vision, functional scope and roadmap for the BDO Global Portal, ensuring alignment with business priorities and BDO Global guidelines.

• Maintain strong knowledge of the portal’s capabilities, limitations and planned evolutions, and translate them into clear, actionable guidance for stakeholders.

• Gather and prioritize requirements from internal teams and clients; maintain a product backlog and drive delivery with BDO Global and internal IT counterparts.

• Configure the BDO Global Portal for specific business scenarios (client spaces, permissions, templates, workflows and settings), ensuring a secure and user-friendly setup.

• Manage the lifecycle of the different portals (creation, updates, archiving and decommissioning), and ensure governance through regular reviews of portals and access rights.

• Manage client and end-user support for the portal (triage, incident follow-up, root-cause analysis and communication), acting as an escalation point when required.

• Communicate product updates, current capabilities and the roadmap to BDO Luxembourg stakeholders (IT, business teams and end users) through clear documentation and targeted communications.

• Collaborate with internal IT teams to deliver projects related to automation and integrations between the portal and other applications (e.g., identity, document management or process tools).

• Take ownership of the upcoming IAM no-code platform for BDO employees: configure and adapt workflows, support stakeholders, and ensure the solution evolves with new access governance and operational needs.

This offer is for you if:

• Bachelor’s degree in business, Computer Science, Engineering, or a related field.

• Proven experience as a Product Owner / Product Manager (or similar role) managing a business application (ideally SaaS) with multiple stakeholder groups.

• Experience in application support and incident management, with the ability to coordinate resolution of complex issues across internal teams and external providers.

• Good understanding of client collaboration portals and document-sharing concepts; knowledge of identity and access management principles is a strong asset.

• Strong communication and presentation skills.

• Strong organizational and time-management abilities.

• Analytical mindset with a problem-solving approach.

• Experience with product/service management tools and comfort working with configuration-driven/no-code platforms and workflows.

The following skill is considered as an asset :

• Ability to configure platforms using low-/no-code approaches, and a solid understanding of how APIs work (integration concepts, data flows, authentication basics).

What is waiting for you:

• Become part of a global organisation with solid financial foundations, real ambition, entrepreneurial spirit and a clear strategy for growth;

• Work within a multicultural, pleasant and dynamic environment;

• Get an extensive training plan to develop your knowledge and skills.

Our office is ideally located in the modern and rapidly expanding Cloche d’Or area. This dynamic area offers easy access to stores, public transport and park-and-ride facilities.

Are you willing to grow your career in a multicultural, pleasant and dynamic environment? Then, take your chance!

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In accordance with the provisions of the Luxembourg law of 23 July 2016 amending the law of 29 March 2013, candidates may be required to provide an extract from their criminal record. This document, issued by the authorities, must not be older than three months. Such a document will be requested with the aim of carrying out a character check on candidates, bearing in mind the area of activity of our establishment and, more particularly, the tasks described in the job description.