Officer - investor operations M/F

Publiée le 11/05/2026

Hays Luxembourg logo

Hays Luxembourg


Temps de travail
Type de contrat
Expérience professionnelle
Niveau d'étude

Our client, a prestigious European institution based in Luxembourg, is currently seeking an experienced Investor Operations Officer to reinforce its Investor Operations Division for a temporary assignment within a highly international and dynamic environment.

This opportunity is ideal for professionals with a solid background in financial operations, payments, settlements, and back-office activities, who are looking to contribute to a mission-driven European organization.

Your Responsibilities
Reporting to senior members of the Investor Operations Division, the successful candidate will be involved in a broad range of operational and control-related activities, including:
  • Managing and booking incoming cash flows across various mandate families within the eFront mandate module.
  • Monitoring outstanding payments and escalating non-payments where appropriate.
  • Preparing bank account opening requests and maintaining accurate static data within internal systems.
  • Performing regular mandate-related cash balance and deposit controls, investigating discrepancies, and ensuring proper escalation.
  • Coordinating with Finance Office stakeholders to support accurate bookings and reconciliations.
  • Supporting operational continuity during peak and holiday periods.
  • Assisting in the migration and organization of filing systems to ensure proper document accessibility and compliance.
  • Contributing to ISAE control exercises through the collection and verification of supporting documentation.
  • Updating and reviewing EUC, Alteryx, and Tableau documentation to ensure completeness and operational reliability.

Candidate Profile
The ideal candidate will demonstrate:
  • A university degree (preferably postgraduate) in Finance, Banking, Business Administration, or a related discipline.
  • At least 3 years of relevant professional experience in payments, settlements, operations, or financial back-office functions.
  • Strong understanding of middle-office and back-office operational processes.
  • Knowledge of PowerApps, Alteryx, and Tableau would be considered a strong asset.
  • Familiarity with the functioning of European institutions and/or the EIF environment would be advantageous.
  • Excellent command of English, both written and spoken; additional EU languages are considered an asset.
Key Competencies
  • Strong analytical and organizational capabilities.
  • Excellent attention to detail and commitment to accuracy.
  • Proactive mindset with effective problem-solving skills.
  • Ability to manage priorities and work efficiently under tight deadlines.
  • Team-oriented approach with excellent interpersonal communication skills.
  • Flexibility and adaptability within a multicultural and international environment.

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Officer - investor operations M/F

 
 
 
 

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