System Engineer Virtual Workplace

About Proximus Luxembourg

Proximus Luxembourg is a leading historical player in the ICT & Telecoms markets. Proximus Luxembourg addresses both residential and business markets through its commercial brands Tango, Proximus NXT and more recently Codit.

With PSF support status, the company has almost 750 employees. All these experts share a passion for digital technology, a spirit of openness and innovation, and a desire to simplify, connect and make their customers' personal and professional activities ever more secure.

Proximus Luxembourg is actively contributing to the acceleration of Luxembourg's digitalisation and its economic influence through the development of connectivity, resilient infrastructures and 5G, as well as innovative technologies such as Blockchain, Artificial Intelligence, Machine Learning and IoT.

Proximus Luxembourg is a subsidiary of the Proximus group (Euronext Brussels: PROX), provider of digital services and communication solutions operating in the Belgian and international markets.

Your mission :

We are seeking a System Engineer specialising in Microsoft Windows and with an interest in Citrix technologies to join our dynamic Virtual Workplace team.
The successful candidate will be responsible for implementing and managing Citrix environments, ensuring seamless operation and optimal performance. 
They will also provide comprehensive user support and application troubleshooting to enhance the user experience and resolve issues efficiently.

Responsibilities:

•    Support Citrix Virtual Apps and Desktop on-premise solutions.
•    Provide comprehensive user support and application troubleshooting to enhance the user experience and resolve issues efficiently.
•    Manage Active Directory and Group Policies in relation to Citrix environments.
•    Maintain and update Windows Server operating systems used in Citrix environments.
•    Collaborate with customers and datacenter teams to ensure seamless integration and operation of Citrix solutions.
•    Write technical documentation and facilitate knowledge handovers.
•    Stay up to date with the latest Citrix technologies and obtains essential certifications

Your profile :

Skills and Qualifications:

•    Advanced knowledge in Windows Server and Client operating systems.
•    Intermediate knowledge of network protocols, firewall, and network troubleshooting.
•    Intermediate knowledge of Active Directory and Group Policies management.
•    Intermediate knowledge in files, file servers, and vFiler management.
•    Intermediate knowledge in user support and applications troubleshooting.
•    Working knowledge in Netscaler technologies is a plus.
•    Working knowledge in hypervisors such as VMware, Hyper-V, Nutanix, and Citrix Hypervisor.
•    Relevant certifications are a plus.

Soft Skills:

•    Curiosity and motivation to learn new technologies and obtain certifications.
•    Organizational skills and analytical ability.
•    Excellent communication and collaboration abilities.
•    Ability to produce technical documentation.
•    Fluent in French and at least B2 level in English.

Our offer:

• A professional, stimulating and innovative working environment:

Joining Proximus Luxembourg means becoming part of a human-sized company while benefiting from the strength, expertise and opportunities offered by the Proximus Group. You will work within dynamic, supportive and collaborative teams, where team spirit, knowledge sharing and innovation play a central role.

• Genuine career opportunities within the Proximus Group:

You will have the opportunity to develop your career within Proximus Luxembourg and the Proximus Group, both nationally and internationally. Thanks to the diversity of our activities, internal mobility opportunities and an environment that encourages continuous learning, you will be able to strengthen your skills and grow your expertise in innovative fields such as cloud, data, artificial intelligence, telecommunications and emerging technologies. You will benefit from personalized support and tailored training programs to support your professional development.

• An attractive remuneration package and benefits that support your work-life balance:

Your salary is defined according to a clear salary framework, taking into account your professional experience, skills and seniority. The recruiter will share the applicable salary range with you before the first interview. You will also benefit from flexible working hours with the possibility of teleworking, as well as numerous benefits: meal vouchers, the possibility of a company car, “quality time” dedicated to supporting your work-life balance (4 hours per month), additional days of leave linked to our collective agreement, sports and well-being activities, and much more.

• A company committed to diversity and inclusion:

Proximus Luxembourg promotes equal opportunities and provides an inclusive environment where everyone can thrive and develop their full potential. Our multicultural teams, representing 34 nationalities, reflect the richness of our company culture.

As part of the recruitment process, a criminal record extract may be requested. Your personal data is processed in accordance with applicable data protection regulations.