Quality Engineer Customer

Feel the Drive – for us that means making mobility something you can experience with all your senses. We work for more comfort, wind in your hair, the perfect temperature in every season and driving with a clear conscience – for a safe and sustainable future. We make mobility fun – are you there?

As a global, family-owned group of companies, we are the world market leader in the areas of roof and convertible systems as well as auxiliary heaters. We are also one of the established partners for charging solutions and battery systems. Do you like to take responsibility with foresight? To expand our production site for car glass (roofs, windshields and rear windows) in Grevenmacher (Luxembourg), we are looking for committed colleagues (f/m/d) who will help shape our success story through their expertise and passion.

You can look forward to these exciting tasks:

•  Acting as the primary quality contact for customers from project phase through series production
• Planing, creating, and maintaining control plans, test instructions, and advanced quality planning (incl. FMEA, PPAP, product & process release)
• Monitoring, analyzing, and reporting quality KPIs; managing cross-functional improvement actions using statistical methods
• Coordinating initial sampling, customer release, requalification, and process/capability studies (incl. measurement capability)
• Handling and resolving customer complaints and claims using the 8D methodology in compliance with WIMS Q1/Q3
• Preparing, conducting, and documenting internal and external process audits; managing corrective actions and ensure effectiveness
• Supporting feasibility assessments, risk-analysis, and implementation of required quality and production processes

Here’s what you can bring to the team:

• Engineering degree (Quality, Production, Industrial Engineering or similar) with several years of experience in quality and/or product roles in a manufacturing environment
• Strong technical understanding of production processes and quality management systems (APQP/QVP, ISO 9001, IATF 16949)
• Proven expertise in quality methods and tools, including root cause analysis (8D, 5‑Why, Ishikawa), SPC, MSA, and continuous improvement
• Experience in managing non-conformities, customer complaints, and corrective/preventive actions in line with customer and industry standards
• Analytical, data-driven mindset with the ability to manage multiple priorities and make structured decisions
• Strong communication, negotiation, and conflict-resolution skills; effective technical interface to customers, suppliers, and cross-functional teams
• Confident use of MS Office and SAP (QM/MM), very good English skills (German a strong asset), leadership capability, and willingness to travel

Webasto is an Equal Opportunity Employer. We do not discriminate against race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status, veteran or military status, or any other legally protected ;