Operations Transformation Manager

Operations Transformation Manager - International Securities Issuance (f/m/d)

Build the future of financial markets. Build yours.

Ready to make a real impact in the financial industry? At Deutsche Börse Group, we'll empower you to grow your career in a supportive and inclusive environment. With our unique business model, driven by 16,000 colleagues around the globe, we actively shape the future of financial markets. Join our One Global Team!

Who we are

Deutsche Börse Group is one of the world’s leading exchange organisations and an innovative market infrastructure provider. With our products and services, we ensure that capital markets are fair, transparent, reliable, and stable. Together, we develop state-of-the-art IT solutions and offer our IT systems all over the world. 

Within the Deutsche Börse Group, Clearstream is an international central securities depository (ICSD). It provides post-trade infrastructure and securities services for the international market and 59 domestic markets worldwide, with customers in 110 countries.

Your career at Deutsche Börse Group

Your area of work: 

The Centre of Competence (CoC) is the operational transformation function within Digital CSD Operations. It sits within the Governance Hub and is composed of senior operations professionals who have transitioned from executing business-as-usual activities to designing, developing, and embedding the future operating model.

This is a change-oriented expert position. The Senior Securities Specialist holds deep domain knowledge of international securities issuance and uses that expertise to drive automation, shape operational standards, and enable the Delivery Hub in Prague to perform at the highest level. The person in this role defines how work is done — not does the work themselves.

The CoC operates at the intersection of operations, technology, and regulation. Members of this team are the primary interface between business operations and product, IT, and regulatory developments — translating complex change into operational reality.

While the primary focus of this role is change and competence development, the jobholder is expected to maintain sufficient operational depth to provide authoritative guidance to the Delivery Hub and to support operational continuity in exceptional circumstances.

Your responsibilities:

Automation & Innovation

• Own and drive the operational innovation pipeline for international issuance
• Identify automation opportunities, define business requirements, and set quality standards for change delivery
• Lead the design and validation of automated workflows for securities code opening and reference data enrichment
• Maximise straight-through processing (STP) rates through automation
• Act as the primary operational voice in automation and digitisation projects (e.g. CORA and D7)
• Ensure technology solutions reflect operational reality and regulatory requirements
• Define and maintain operational readiness standards for new automated capabilities prior to production deployment

Delivery Hub Enablement

• Serve as subject matter expert and primary escalation point for complex operational cases handled by the Prague Delivery Hub
• Provide expert guidance rather than direct execution of tasks
• Design and deliver structured knowledge transfer programmes to build sustainable capability in the Delivery Hub
• Reduce dependency on Governance Hub intervention over time
• Develop and maintain operational procedures, process documentation, and training materials aligned with best practices and regulatory requirements
• Monitor exception patterns and quality issues, identify root causes, and drive systemic improvements

Change Management & Business Testing

• Lead business acceptance testing for new operational capabilities
• Own test scenario design and sign-off on operational readiness
• Represent operational interests in project workshops and working groups with Product Management and IT
• Manage operational impact assessments for regulatory, depository, and market structure changes
• Drive operational representation in Sales Growth initiatives
• Translate business requirements into operational feasibility assessments and implementation plans

Regulatory & Market Expertise

• Maintain expertise in international primary market standards (Numbering Agency guidelines, ICMA, ISMAG)
• Translate regulatory developments into operational requirements
• Own the operational framework for review, creation, and assessment of complex international issues and LuxCSD eligibility
• Cover NGN/NSS structures and ECB eligibility criteria
• Process complex queries independently in a professional and timely manner (internal and external, including LuxCSD-related topics)
• Build and maintain a strong professional network with market participants, issuing agents, and industry bodies
• Act as a point of reference for internal and external stakeholders
• Independently update internal procedures to reflect operational and regulatory developments

Your profile:

• University degree, or comparable qualifications or relevant banking experience
• Strong understanding of financial markets and instruments
• 4-5 years expertise in capital markets
• Proven track record in process automation and transformation in addition to operational expertise
• Strong knowledge of relevant regulatory frameworks (e.g. CSDR, ICMA standards, LuxCSD eligibility rules)
• Strong analytical skills with the ability to think in systems and processes and identify structural improvements and automation opportunities
• High level of accuracy, flexibility, and strong organisational and communication skills
• Consulting mindset: ability to advise, enable, and transfer knowledge rather than execute tasks
• Ability to work independently and drive topics to completion without close supervision
• Strong customer focus and ability to represent operations externally with market participants
• Ability to work under pressure and meet deadlines
• Adaptability in a constantly changing environment
• Willingness to take responsibility and escalate risk where necessary
• Proactive attitude with strong initiative and commitment to continuous learning and development
• Fluency in written and spoken English