Administrative assistant M/F
Publiée le 09/03/2026
Hays Luxembourg
- Luxembourg (Canton), Luxembourg
- Banque
Key Responsibilities
- Assist loan officers in updating and compiling business information and organising professional contacts.
- Coordinate the administrative aspects of the entire lending process, including monitoring deadlines and organising meetings, appointments, and business trips for loan officers and the Head of Division.
- Prepare briefing documents for meetings and missions.
- Support loan officers throughout the lending process and, where necessary, assist with project follow-up in close coordination with other participating Directorates.
- Finalise, distribute, and file documents and reports prepared by loan officers.
- Manage telephone contacts with clients and ensure the flow of information while loan officers are on mission.
- Assist loan officers in maintaining and organising professional contacts.
- Maintain up-to-date statistics and work pipeline tracking, and monitor that procedures are followed during the lending process.
- Input data into the loans database to support the preparation of reports and statistics on the Bank's activities related to the Division.
- Conduct ad hoc research tasks such as internet searches and data presentation.
- Prepare reports and statistical summaries related to the Division's areas of activity.
- Organise meetings, conferences, and internal events.
- Cooperate closely with other assistants and members of the Department.
- When appropriate, support and train new colleagues on internal procedures and processes.
- Contribute to a positive working environment that facilitates efficient task delivery, smooth information flow, and the achievement of team objectives.
- Secondary level education, ideally complemented by a two-year certification in a relevant field (e.g. secretarial studies, business administration).
- At least 3 years of relevant professional experience in administrative support.
- Excellent knowledge of MS Office tools (Word, Excel, PowerPoint).
- Excellent command of English, both written and spoken, and a good command of French. Knowledge of additional European languages such as German would be a strong advantage.
- Strong sense of accountability and commitment to delivering results.
- Ability to collaborate effectively and communicate clearly with multiple stakeholders.
- Capacity to contribute to process improvements and innovative ways of working.
- Proven ability to prioritise tasks, meet tight deadlines, and maintain attention to detail.
- High level of integrity and discretion when handling confidential information