Analyst Digital Sales

TASK RESPONSIBILITIES:

Support Cargolux Sales organization to identify commercial opportunities and risks emerging from the digital sales channels:

• Own and strengthen key relationships with key digital channel users and system providers
• Manage all aspects of digital sales channel traffic monitoring, forecasting and reporting processes
• Assist with economic modelling of strategies to support decision-making relative to the digital channels
• Develop understanding of customer behavior across channels and necessary developments
• Analyze, identify and quantify opportunities to enhance digital distribution strategy
• Develop communication plans by working with marketing department and revenue management
• Contribute to other initiatives on ad-hoc basis

Support Digital Sales team to incrementally improve its product:

• Gather and formalize results from various analyses to propose product improvements (user experience, new features, issues etc.)
• Feed product backlog with concise and clear user-stories

ESSENTIAL REQUIREMENTS FOR THE POSITION:

• Bachelor's degree in an analytical or quantitative field
• At least three years of relevant relevant experience
• Rigorous and structured mind with strong business accumen
• Proven ability to derive actionable insights from data to effectively guide decision-making
• Strong written and oral communication skills, to be used with internal and external stakeholders
• Ability to assess and prioritize tasks autonomously
• Curious and interested with Digital Technologies and Analytics Systems
• Passionate about aviation sector
• Fluency in written and spoken English, other languages are a distinct advantage
• Proficiency in MS Office and Business Intelligence (BI) tools

WORKING CONDITIONS:

• Permanent position
• Full time position based in Luxembourg
• Flexible working hours as per our Collective Work Agreement
• A Certificate of good conduct (Casier judiciaire, Polizeiliches Führungszeugnis) will be required in case of positive selection