Manager Training Support Services

TASK RESPONSIBILITIES:

• Monitor and control all aspects of the department including personnel, budget, setting departmental goals and assign appropriate responsibilities
• Lead the simulator technicians team and simulator engineer
• Ensure maintenace is performed in accordance with regulatory, operational and customer requirements and company policies
• Monitor changes to regulations and standards, and implement changes and upgrades to equipment to stay compliant with the same
• Determine and implement updates/ugrades to equipment to keep pace with technology and methods applicable to training and customer requirements
• Monitor obsolescence issues and determine the most cost effective approach for uninterrupted operation
• Ensure that personel are properly trained and qualified to perform their tasks
• Develop and implement policies, procedures and maintenance concepts to ensure effective utilization and minimum cost
• Prepare requests for proposals/procurement specifications, evaluate commercial and technical proposals, negotiate with vendors, draft and negotiate contracts

ESSENTIAL REQUIREMENTS FOR THE POSITION:

• Prior experience related to managing a simulator training equipment department, ideally in an airline environment
• Strong technical background with ability to prepare technical requirements and tender documents
• Prior technical, contractual and financial negotiations experience
• Ability to manage labor resources and departmental finances
• Familiarity with EASA CS FSTD(A) regulation, dealing with regulatory authorities and original equipment manufacturers
• Project management experience
• Fluency in written and spoken English, other languages are a distinct advantage
• Strong written and oral communication and people skills
• Proficiency in MS Office (Word, Excel, PowerPoint and Outlook)
• Ability to exercise independent judgement in decision making, planning, organizing and executing work assignments

WORKING CONDITIONS:

• Full time position, based in Luxembourg
• Occasional travel may be required
• Due to the specific nature of the position, the position holder may have to work outside the normal working schedule and/or working hours