Business Analyst – Financial Innovation & Customer Engagement
Publiée le 06/05/2026
HR Matters
About the Role
We are looking for a Business Analyst to support a team of Subject Matter Experts working on financial innovation topics including digital assets, embedded finance, RegTech, and FinTech solutions.
The Business Analyst will play a key role in supporting analysis activities, structuring information, preparing business cases, and interacting with customers and partners. The position acts as a bridge between subject experts, technology teams, and external stakeholders, helping translate complex concepts into clear insights and actionable initiatives.
This role is part of a small and dynamic team focused on innovative financial services and emerging business models across the European market.
Key Responsibilities
Support to Subject Matter Experts
- Assist Subject Matter Experts in analyzing financial innovation topics, technologies, and emerging business models.
- Support the preparation of research, analysis, and documentation related to financial services innovation.
- Help structure and document European business cases, market developments, and partnership models.
- Contribute to the development and maintenance of the knowledge platform documenting financial innovation initiatives.
Business Analysis & Project Support
- Conduct business analysis related to financial services innovation projects.
- Assist in the preparation of business cases, concept notes, and strategic analyses.
- Structure information and insights to support decision-making and project development.
- Support the evaluation of FinTech, RegTech, and ecosystem partnership opportunities.
Customer & Partner Interaction
- Act as a point of contact for customers and partners, supporting communication and information exchange.
- Assist in preparing presentations, workshops, and discussions with customers.
- Gather and analyze customer needs and feedback related to financial innovation initiatives.
Market & Ecosystem Analysis
- Monitor developments in the European financial services innovation ecosystem.
- Support analysis of emerging business models, market trends, and technology developments.
- Contribute to research on financial innovation and ecosystem partnerships.
Working Environment
- Work within a small, agile, and highly collaborative team.
- Collaborate closely with subject matter experts, technology specialists, and external partners.
- Participate in initiatives exploring innovative financial services and new business models.
Qualifications
- Degree in Business, Finance, Economics, Technology, or a related field.
- 3–7 years of professional experience as a business analyst, consultant, or similar role.
- Experience within:
- financial institutions,
- consulting firms,
- FinTech companies, or
- innovation teams in financial services.
Skills and Competencies
- Strong analytical and structured thinking skills.
- Ability to translate complex financial and technology topics into clear business insights.
- Strong communication and presentation skills.
- Ability to work effectively with experts, technology teams, and customers.
- Interest in financial innovation, digital finance, and emerging financial services models.
- Strong understanding of IT systems, digital platforms, and technology environments, enabling effective interaction with technology teams and evaluation of technology-driven solutions.
Personal Profile
- Curious and proactive with a strong interest in financial services innovation.
- Comfortable working in a dynamic and multidisciplinary environment.
- Strong collaboration mindset and ability to support cross-functional teams.
- Customer-oriented and capable of engaging with external stakeholders.