Digital Workplace and AI Services Engineer (m/f)

RTL is Europe’s leading entertainment brand standing for entertainment, independent journalism, inspiration, energy and attitude. With our TV channels, streaming services, radio stations and online platforms in Germany, France, Hungary and Luxembourg, we reach millions of people across Europe every day. Do you value team spirit and a hands-on mentality? Do you want to grow beyond yourself and be part of our diverse team? Do you value a trusting working atmosphere? Are you looking for the freedom to implement your ideas and develop your strengths? Then join us in shaping the future of Europe's leading entertainment company.

Your Responsibilities

• Design, build, and maintain low-code solutions with Power Apps and Power Automate, ensuring scalability, usability, security, and alignment with enterprise governance.
• Support and govern Copilot Studio solutions and AI workspaces, including administration, lifecycle management, access control, monitoring, and compliance.
• Administer identity and access services in Entra ID, including app registrations, service principals, Conditional Access, Administrative Units, scoped RBAC, SCIM provisioning, Microsoft Graph permissions, and access reviews.
• Build and maintain automation with Azure Automation runbooks and PowerShell (including Microsoft Graph and PnP), and manage group-based policy assignment and service-account governance.
• Administer and enhance Microsoft 365 collaboration services, with a focus on SharePoint, Teams, and Viva.
• Support governance of the Power Platform, including environment strategy, connectors, DLP controls, solution lifecycle management, and adoption best practices.
• Administer GitHub Enterprise, Azure DevOps, and GitHub Copilot settings, governance, and operational controls.
• Apply AI governance principles to maintain secure, compliant, and efficient AI-enabled collaboration environments, with a focus on operations rather than model development.
• Handle incidents and service requests, drive continuous improvement, and provide clear documentation, training, and knowledge transfer.
• Work closely with internal teams, business units, clients, and external partners, serving as a central point of coordination for technical topics.
• Communicate technical solutions, governance updates, and project status clearly to relevant stakeholders.
• Continuously expand your expertise, share knowledge with peers, and contribute to a culture of learning and growth.

Your Profile

• Strong hands-on experience designing and delivering enterprise solutions with Copilot Studio, Power Apps, and Power Automate.
• Practical expertise in Power Platform governance, including environment management, DLP policies, connector governance, solution lifecycle management, and administration best practices.
• Strong knowledge of AI governance and administration, including workspace management, permissions, operational controls, and responsible AI usage across approved external platforms.
• Hands-on experience with SharePoint and Teams administration, including collaboration architecture, governance, and service operations.
• Strong understanding of Microsoft 365 collaboration services, governance principles, and adoption patterns in enterprise environments.
• Good understanding of Zero Trust concepts and their application to collaboration, automation, and AI platforms.
• Experience administering GitHub Enterprise and managing GitHub Copilot settings, access, governance, and service configuration in enterprise environments.
• Familiarity with Dataverse, integration scenarios, and enterprise low-code application design is an asset.
• Solid understanding of compliance frameworks and data protection regulations (GDPR, SOC 2 Type II, ISO/IEC 27001).
• Strong troubleshooting skills and experience operating business-critical collaboration and automation services.
• Excellent communication skills and the ability to align IT teams and stakeholders on governance, collaboration, automation, and AI-related topics.
• Experience delivering training sessions and maintaining clear technical documentation.
• Minimum 2 years of experience in Microsoft 365 collaboration, automation, or digital workplace services.
• Relevant Microsoft certifications in Power Platform, Microsoft 365, or AI administration/governance are an asset.
• Knowledge of Azure services and Infrastructure as Code (IaC) concepts and tools is an asset.
• Experience supporting digital workplace transformation and adoption initiatives in large, multi-entity organizations is a plus.

Your Team

Digital Workplace Services (DWS) is RTL Group’s central competence centre for Digital Workplace, Cloud, and enterprise AI services.
DWS delivers end-to-end services to RTL entities, including strategy, governance, projects and programs, expert support, and advisory, with a strong focus on scalability, security, and user adoption.
Since its creation in 2015, DWS manages the Group’s central Microsoft ecosystem: Microsoft 365, Azure, Power Platform, security solutions, and identity services (Microsoft Entra).
In parallel, DWS leads the introduction, governance, and operation of enterprise AI services (e.g., Microsoft Copilot and other approved generative AI platforms), ensuring secure, compliant, and value-driven usage across the Group.
DWS also drives the convergence and harmonization of technologies across Business Units in a complex multi-tenant and regulated environment, acting as a central coordination hub between Business Units, Information Security, Architecture, external partners, and Bertelsmann.