Client Account Manager (f/m/d)

Client Account Manager (f/m/d)

Tracing its origins to 1585, Deutsche Börse Group has become one of the world’s leading exchange organisations and an innovative market infrastructure provider. In this role, we provide investors, financial institutions and companies access to global capital markets. What’s your part in all this? With your commitment you contribute tothe success of our unique business model: offering a wide range of products, services and technologies forsecurity, transparency and integrity on the markets. By creating trust in the markets of today and tomorrow we foster growth and contribute to the prosperity of future generations.

Your area of work:

The area is responsible for: Protecting and developing the revenue generated from Clearstream’s global clientbase in over 110 countries and across more than 1,000 client relationships; Managing global client relationshipsacross Clearstream through our network of international offices; Working with colleagues across Deutsche BörseGroup to coordinate our strategic Group relationships.

Your responsibilities:

• The successful candidate will be responsible for looking after existing customers in Northern Europe by offering the best support and solutions in line with their business requirements.
• Maintain strong relationships with clients to ensure maximum satisfaction and loyalty
• Effectively handle client queries
• Promptly address and work to solve any concerns that clients may have
• Analyse and monitor customers’ financial performance and business model to identify trends and insights
• Support projects in the organization to ensure client information and readiness
• Support and involve Clearstream Senior Management in their aim to strengthen the company relations with its clients
• Work closely with the respective Relationship & Sales Manager to achieve common targets

Your profile:

• University degree in business studies or comparable qualification
• Sales and Relationship Management experience in securities services or similar
• Maintain relationships with clients by providing support, information and guidance
• Goal oriented, organised, team player and customer focussed
• Competitor overview and market knowledge
• Knowledge of Clearstream products and services
• Willingness to travel
• Presentation and communication skills
• Proficiency in written and spoken English and French.
• Any further language spoken in Northern Europe would be considered being an advantage

Dedication, flexibility as well as competent handling of MS Office applications round out your profile. The knowledge of CRM systems, such as C4, would also be considered as an advantage.

Deutsche Börse Group embraces an international climate, whereby diversity is universal. This is evident across theboard, be it through our diverse workforce, routine responsibilities or other areas of activities and scope ofapplication. We are looking for employees who enjoy working in a dynamic and flexible environment and are willing to put forward innovative ideas for the company. An open mindset, a proactive approach and self-motivationare prerequisites.

We offer our employees an attractive remuneration package. Benefits include a high level of trust and autonomy inmodern, centrally located workplaces where corporate culture and values are exercised regularly.

We value diversity and therefore welcome all applications - regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity.