Senior Banking and Payment Officer

The Senior Banking and Payment Officer plays a key role in delivering high-quality payment and banking services within a complex fund administration environment.

The role combines advanced payment processing, oversight of account opening activities, and active involvement in risk controls and process optimisation. The Senior Officer acts as a subject-matter expert, supports junior team members, and ensures that banking and payment activities are executed accurately, efficiently and in line with regulatory and client requirements.

Key Responsibilities

Payment Processing & Banking Operations

• Fulfils an exemplary role in promoting and applying the organisation’s vision and values.
• Independently verify, prepare and process complex payment transactions across multiple banking platforms.
• Ensure payment workflows are accurate, timely and compliant with internal controls.
• Act as a point of escalation for payment-related issues and resolve discrepancies efficiently.
• Monitor payment statuses and ensure proper confirmation of completion.
• Provide support on more complex payment and invoice-related cases, ensuring correct treatment in the company’s financial tool.

Account Opening & Fund Setup

• Support bank account opening processes for complex fund structures within a fund administration environment.
• Review KYC/AML documentation for completeness and consistency prior to submission.
• Coordinate with internal administration, onboarding and legal teams to progress account openings.
• Identify and flag issues or risks related to account openings and escalate where required.
• Support timely and accurate completion of account opening processes in line with agreed timelines.

Banking Systems & Controls

• Support the administration of online banking platforms, including user access rights and permissions.
• Ensure adherence to segregation of duties and internal security and control frameworks.
• Contribute to system enhancements, process improvements and platform upgrades in collaboration with relevant teams.

Client & Stakeholder Management

• Handle complex or escalated queries related to payments and banking operations.
• Maintain strong working relationships with internal teams and external stakeholders.
• Support operational discussions related to payment and banking delivery.

Team Support & Process Improvement

• Provide day-to-day technical support to junior officers, sharing knowledge and best practices.
• Proactively identify process inefficiencies and suggest practical improvements.
• Participate in cross-functional initiatives to enhance service delivery and risk management.

Desired Skills and Experience

Key Requirements

• Strong technical expertise in payment processing and banking operations.
• Proven experience in bank account openings within a fund administration or financial services environment.
• Strong understanding of KYC/AML and operational risk controls.
• Excellent attention to detail with the ability to manage complex workflows.
• Strong analytical and problem-solving skills.
• Proactive, client-focused and solution-oriented mindset.
• Ability to work under pressure in a fast-paced, deadline-driven environment.
• Strong verbal and written communication skills.

Minimum Education, Qualifications and Working Experience

• Bachelor’s or master’s degree in business studies, economics or a related field.
• Solid experience in payments, banking operations, fund administration or a similar environment
• Fund industry experience is a strong asset.

Languages

• Fluent in English (knowledge of French and/or German is an advantage).

Computer Skills

• Proficiency in MS Office and financial/payment systems.

About Langham Hall

Langham Hall provides premium quality accounting, fund administration and investor reporting services to Real Estate and Private Equity Fund clients.

Langham Hall invests in people and in developing them ;We are extremely proud of our leadership-focused culture which fosters a dedicated, approachable and collaborative way of ;We offer the opportunity to progress your career and study professional qualifications; through intensive training and where applicable, full exam tuition and study support.

Langham Hall is a fast-growing company and as such staff experience a variety of responsibilities and inclusion in exciting initiatives beyond their day-to-day ;Employees are supported and encouraged to deliver a first-class service and opportunities are identified at an early stage for employees to engage with our clients which enables them feel involved and challenged in their work.

We are proud of our positive working culture which is reinforced through our employees and our extremely low staff turnover and we seek out people that believe in our values.

Learn more about Langham Hall by visiting our website: