PERE - Business Implementation Officer (M/F)

The Securities Services business of BNP Paribas is one of Europe's leading providers of custody services for securities.

The Luxembourg branch plays a major part in its operations, offering clients high value-added services extending from custody to securities lending, fund administration, performance measurement and ratings, and bond issuance services.

We are currently looking for a:

PERE - Business Implementation Officer (M/F)

Permanent contract

Your mission:

• Guarantee the operational implementation of a new business (new customer / new services for existing clients) within the PERE perimeter, ensuring the adequate use of project management methods.
• Develop a close working and structured relationship with the operational PERE teams to ensure operational set ups and flows are in place and correct in order to mitigate any underlying risk.
• Ensure the ‘client event pipeline’ is regularly updated with quality information regarding upcoming implementation projects not only in terms of monitoring and control of the project but also in terms of internal distribution and visibility of this pipeline for information and action.
• Ensure a structured and regular communication and monitoring of client event projects.
• From a new client on-boarding or new client event perspective, manage the business Operating Memorandum and other operational documentation with clients.
• Actively participate in the continuous improvement of the on-boarding process by proposing concrete and pragmatic solutions and leading, as necessary, Post Implementation Reviews.

Advantages of the position:

• Be the interface between clients and Private Capital department from BP2S Luxembourg in order to follow -up the daily service delivery
• Ensure service delivery quality to client
• Anticipate clients’ needs and develop new process to facilte the business

Working environment:

You will join within the Private Capital department, the BI PERE where you will act as single point of contact for our client within the department. You will become part of a entrepreneurial team with a clear strategy for growth. You will also have the opportunity to work within a multicultural, pleasant and dynamic environment where you will get a personalized training plan to develop your knowledge and skills.

Your profile:

• Experience of working in a customer-facing role
• Client-focused,
• Solutions experience,
• Ability to communicate client needs with staff,
• Keen attention to detail and adherence to deadlines
• Excellent listening, negotiation and communication skills,
• Deep knowledge of the Private Capital products and services

Education:

• Bachelor / Master Degree
• Experience of working in a customer-facing role
• Knowledge of the Private Capital products and services

Professional Experience: Experimented private equity (2-5 years)

Behavioural Skills:

• Ability to collaborate / Teamwork
• Attention to detail / rigor
• Organizational skills
• Adaptability
• Ability to deliver / Results driven
• Active listening
• Communication skills - oral & written
• Client focused
• Critical thinking
• Proactivity

Transversal Skills:

• Ability to understand, explain and support change
• Analytical Ability
• Ability to anticipate business / strategic evolution
• Ability to inspire others & generate people’s commitment
• Ability to develop others & improve their skills
• Ability to set up relevant performance indicators
• Ability to conduct a negociation

Technical Skills:

• Analytical skills to review and to analyse any documents
• Communication skills s to be able to express her/his messages, both oral and written, in a clear way
• Organisation skills: able to manage her/his day-to-day and priorities
• Accuracy:
• and attention to details
• respect tight deadlines
• follow to-do lists
• focus: ensure to satisfy client’s needs within deadlines
• :
• ask for assistance when needed
• refer issues to the appropriate person(s)

Ability to learn by adjusting practices following newly acquired knowledge.

Language Skills:

• English and French mandatory, German considered as an asset.

During the finalization of the recruitment process, the preselected candidate will be asked to provide us an extract from his/her criminal record dated less than 3 months (record N°3 for Luxembourg), according to the dispositions of the law from July 23 2016 concerning the criminal record.