Client Acceptance Advisor (m/f)

Publiée le 08/05/2024

PwC Luxembourg logo

PwC Luxembourg


Temps de travail
Type de contrat
Langues parlées
FR , EN
Niveau d'étude

Client Acceptance Advisor (m/f)


A career in Risk Management, within Internal Firm Services, will provide you with the opportunity to advance and foster integrity based decision making and conduct by PwC professionals throughout our organisation. You’ll focus on promoting and monitoring compliance with applicable external laws and regulations as well as internal policies and procedures to help manage PwC’s regulatory, litigation, and reputational risk.


Our Compliance team is responsible for oversight of all Compliance activities by our PwC professionals. As part of the team, you’ll help promote and monitor compliance with applicable external and internal policies, laws and regulations and subsequently, manage PwC’s regulatory, litigation and reputational risk.


As a Client Acceptance Advisor  (m/f) , you will:


  • Act as the end-to-end guide through the Client service desk and the execution pool by:
  • Acting as the main contact and rendering quality support for all the Firm in the client acceptance process by solving/answering the day-to-day issues/queries;
  • Analysing the different requests received and answering them in a timely, comprehensive and accurate manner;
  • Ensuring that all the Firm get familiar with the various tools and processes through effective communication;
  • Raising the blocking points to the experienced Advisor/Senior Advisor in order to obtain guidance/coaching.
  • Collecting and saving all the public AML documentation into our internal softwares and at the right place;
  • Performing reputational checks (KYC) on our clients and analysing them in order to complete the KYC result section(s)  in our software;
  • Clearing hits in the screening tool and being able to draft the decisions to be validated by the AML team;
  • Doing diverse administrative tasks.


Act as a Quality Controller by:


  • Being able to analyse exception reports and to develop a critical mindset to propose improvements;
  • Being a key element to perform amendments in the relevant systems based on the exception reports;
  • Supporting the implementation of efficient, reliable and high-quality data/documents.


Profile :


  • You have a bachelor or equivalent in administration or in other relevant fields (Economics, Accounting, Finance or Law);
  • You have a good knowledge of MS office (Word, Excel, etc.) and Google Suite;
  • You must be fluent in French and have a very good command of English (German is considered as an asset);
  • You have a strong sense of confidentiality and can deal with sensitive information;
  • You have strong organisational skills, you are proactive and able to multitask.
PwC Luxembourg logo

PwC Luxembourg

2, rue Gerhard Mercator
L-2182 Luxembourg
Luxembourg

Recrutement PwC Luxembourg

Client Acceptance Advisor (m/f)


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