IT Services Administrator

Pwc Luxembourg is hiring an IT Services Administrator M/F/D. What if it was you?

Who we are: We are the largest professional services firm in Luxembourg, providing audit, tax and advisory services to a wide variety of clients. To make it happen, we count on the expertise of over 3,100 people from more than 8o different countries, who strive every day to reach excellence and team up to solve important problems through innovative solutions. We value diverse and singular career paths, embrace everyone's unique self and encourage our People to fuel their potential in a work environment that is inclusive, stimulating, and motivating. 

Your mission, if you accept it: As an IT Services Administrator in the Service Delivery team, you intervene in the maintenance of our IT landscape, and you provide technical assistance to IT Teams. You perform configurations and monitor the performance in accordance with OLAs.  

To succeed in this role, you should be able to understand interactions and technical aspects around some components such as: Application Servers, Databases, Network and System. You should also understand and be familiar with basic Cloud concepts to manage those kinds of services. 

Be a part of our team where you will:

• Analyze information, diagnose symptoms, and resolve incidents through events generated by our monitoring tools 
• Proactive management of all our IT services 
• Comply with OLAs defined by the Service Delivery Manager and contribute to elevate customer satisfaction 
• Be part of on-call duty planning 

Let’s talk about you. If you are/have

• Bachelor's degree (DUT or Graduate) 
• Basic knowledge of System & Network concepts 
• Team player with a strong problem-solving attitude 
• You are proficient in French and English, which are widely used within the firm 
• ITIL basic knowledge 
• Cloud technology knowledge is considered as an advantage 

Your technical skills 

• Monitor system performance and troubleshoot issues 
• Web server management: Knowledge of web servers like Apache, IIS. This includes configuring, managing, and troubleshooting server settings 
• Server Operating Systems: Familiarity with different server operating systems like Windows Server and Linux 
• Troubleshooting and debugging: Skills in diagnosing and resolving website and server issues, including error messages, broken links, and other technical problems. 
• Knowledge of Splunk is considered as a differentiator 

Moreover, our recruitment process is short and simple: 

• A technical interview with a business recruiter 
• An interview with a Talent Acquisition Specialist to assess your motivation 
• An interview with a Partner of the team, if relevant.

A final word about us:At PwC, we believe diversity is the representation of all the characteristics that make us both alike and unique. Our backgrounds, cultures, nationalities, lifestyles, identities, opinions and beliefs, approaches to solving problems, ways of working, and views of personal and professional success, all add value to the services we deliver to our clients. Our objective is to nurture an inclusive environment where a diversity mindset is ingrained, and inclusion is the norm. We constantly focus on respecting and valuing individual differences.

Ready to grow your potential, reaching excellence together? Apply to the position now! 

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