IT Network and Security Engineer Expirée

TASK RESPONSIBILITIES:

• Manage daily tasks (change, incident, troubleshooting…).
• Maintain the health and performance of firewalls.
• Ensure the integrity & security and solid performance of the network infrastructure.
• Collaborate and coordinate with internal support teams and give timely reports to the management.
• Maintain current knowledge of relevant technology as assigned.
• Provide level 2/3 support (security and network equipment).
• Perform incidents resolution and follow-up, problems identification and analysis, once reached level L3 support.
• Keep a high level of technical awareness within the assigned area of responsibility.
• Participate in continuous improvement of the overall production environment and write appropriate guidelines where required.
• Patch network cables in the technical rooms.
• Review the cables in use and removing cables from switches no longer in use.
• Support CV general services and network support on specific tasks.
• Take the necessary action required, fixing user problems indicated in the L2 or SD calls. These problems may be hardware related, software related or even user manipulation errors that cannot be detected by the L2 or SD officers.
• Ensure 24/7 support of business-critical system by integrating the on-call escalation team (on a rotation scheme).
• Demonstrated knowledge of current products and services available and applicable to LAN/WAN and data communications systems.
• Ability to work effectively with personnel on all levels.
• Capable of analysing Firewalls security logs and able to do advance troubleshooting.
• Configure, install, design and maintain the network equipment as well as the network security infrastructure.
• Install, test, evaluate new equipment.
• Evaluate network performance including availability, utilization, and latency.
• Create, review and update network procedures, documentation, diagrams.
• Guarantee network security best practices are executed through auditing: router, change control, switch, firewall configurations, and monitoring.

ESSENTIAL REQUIREMENTS FOR THE POSITION:

• Technical diploma in IT, a Bachelor degree would be considered an advantage.
• Min. 2 years of experience in a similar role.
• Must possess an understanding of network administration
• Background in server management and software installations and upgrades
• Customer service skills
• Demonstrated knowledge of current products and services available and applicable to LAN/WAN and data communications systems.
• Ability to work effectively with personnel on all levels
• Capable of analyzing Firewalls security logs
• Comprehension of the operation of a firewall
• Wanting to learn and interested in IT security

WORKING CONDITIONS:

• Permanent and full-time contract in a dynamic team.
• Standard office hours are to be expected, with occasional work outside these hours to perform exceptional tasks (planned or unplanned) in accordance with our collective work agreement.
• Position based in the Cargolux HQ in Luxembourg.
• Occasional travel may be required.
• A certificate of good conduct (Casier judiciaire, Polizeiliches Führungszeugnis) will be required in case of positive selection.