Service Owner - Development Platform

Position Overview: We are seeking a highly skilled and experienced Product/Service Owner to lead the development and management of a crucial development platform that will be utilized by hundreds of developers within a public administration context. As part of our dynamic IT services team, you will play a pivotal role in ensuring the successful delivery and continuous improvement of the platform, aligning it with the strategic objectives of the public administration.

Responsibilities:

1. Platform Vision and Strategy:

• Develop a clear and compelling vision for the development platform, aligned with the goals and objectives of the public administration.
• Formulate and execute a strategic roadmap that outlines the evolution of the platform over time.

1. Stakeholder Engagement:

• Collaborate closely with internal stakeholders, including developers, project managers, and business analysts, to understand their needs and gather feedback for continuous improvement.
• Establish strong relationships with external stakeholders within the public administration to ensure the platform meets their requirements.

1. Product Development and Management:

• Oversee the end-to-end product development lifecycle, from ideation to implementation and maintenance.
• Work closely with development teams to prioritize features, enhancements, and bug fixes based on business value and impact.

1. User Experience (UX) and User Interface (UI) Design:

• Collaborate with UX/UI designers to ensure the platform provides an intuitive and user-friendly experience for developers.
• Conduct usability testing and gather feedback to refine and enhance the platform's interface.

1. Release Planning and Deployment:

• Develop and maintain a release schedule, coordinating with development and operations teams to ensure smooth and timely releases.
• Implement effective communication strategies to inform users about upcoming releases and changes.

1. Performance Monitoring and Optimization:

• Establish key performance indicators (KPIs) for the platform and regularly monitor and report on its performance.
• Implement optimization strategies to enhance platform efficiency, scalability, and reliability.

1. Security and Compliance:

• Collaborate with security experts to ensure the platform adheres to industry best practices and complies with relevant regulations.
• Implement and maintain security measures to safeguard sensitive data and ensure a secure development environment.

1. Documentation and Training:

• Develop comprehensive documentation for developers, including user guides, API documentation, and best practices.
• Organize and conduct training sessions to empower developers to effectively use the platform.

Qualifications:

• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Product Owner or Service Owner in a similar context.
• Strong understanding of software development processes and methodologies.
• Excellent communication and interpersonal skills.
• Ability to collaborate effectively with cross-functional teams.
• Familiarity with public administration processes and requirements is a plus.

Requirements:

• Fluency in English (written and spoken) is required; proficiency in any other European language is a plus.
• Strong experience in containerization, with a proven track record of effectively leveraging containerization technologies to enhance software development and deployment processes (mandatory).